G-1.021 - Act respecting the governance of the health and social services system

Section 383 Disposition versions

Not in force

Not in force

383. An institution must

(1)  receive and assess the needs of any person requiring health services or social services;

(2)  treat users with courtesy, fairness and understanding, with respect for their dignity, autonomy, needs and safety;

(3)  directly provide the physical, mental and psychosocial health services or social services required in keeping with the objectives set out in section 2 or, in accordance with this Act, have them provided on its behalf by a person or group with which it has entered into an agreement under section 518 or 528;

(4)  see that its services are provided in continuity and complementarity with those provided by the other persons and groups, and that such services are organized in a way that reflects the needs of the population it serves; and

(5)  direct persons to whom it is unable to provide certain services to a person or group that provides them.

2023, c. 34, s. 383.